In 1990, Subhasish Chakraborty founded a company – DTDC, with a vision to make it India’s preferred Express Parcel Services provider. Today, the company has not only become India’s premier Express, Courier & Logistics company but is also a recognizable name worldwide. DTDC’s voyage to the international platform has been one with ample challenges, opportunities, hard work, and success. The company currently has strategic tie-ups and business arrangements with key global players to provide services in more than 240 countries. But, the journey started one step at a time.
DTDC’s first overseas expansion took place in 2000 when the company extended its service network to US, UK, and Dubai. While the UK offices cover the European markets, the US offices cater to the American continent, and the Dubai office manages the Middle Eastern countries. At present, the company also has offices in Australia, Canada and Singapore.
In 2012, DTDC got another feather in its cap. It acquired a majority stake in Eurostar Express of UAE. It was the first international acquisition by an Indian Express company. 2013 also proved to be a significant year for DTDC. The company entered into strategic partnership with Geopost, Europe’s leading logistics player and the Express arm of La Poste Group. This resulted in extensive penetration into key global markets and currently, the company has over 30, 000 offices all around the world including its own subsidiary offices, joint ventures, representative offices, and franchisees abroad.
Today, DTDC has a considerable global presence and is keen on expanding its services to newer markets. The company covers Kenya, Turkey, and Oman through a network of business associates and master franchisees. It also caters to SAARC countries like Nepal, Bhutan, Pakistan, Bangladesh, and Sri Lanka through its business associates. Recently, the company entered into a joint venture with Air Dragon Freight (Beijing) Co. Ltd, the Chinese freight company, thereby becoming the first ever Indian Express company to have a presence in China. Presently, DTDC China Limited operates from three locations – Beijing, Shanghai, and Guangzhou. The company is also in the process of extending its base in Germany through joint ventures.
DTDC gives utmost importance to consumer satisfaction and has launched dedicated websites in UK, US, UAE, and Singapore to help customers use their range of services. To garner increased customer engagement, the company has also created Facebook pages and Twitter profiles for the countries mentioned above.
DTDC has come a long way since its inception. Within a span of 26 years, the company has successfully transformed itself from a domestic courier company to an international player. A trusted name in the field of logistic, retail, and express services, DTDC is growing stronger every year and is fast emerging as the preferred company for the movement of shipments in the international space.